When CEOs don’t do something that really needs doing, it can look like purposeful stupidity, but it’s usually just avoiding discomfort.
Most CEOs are really good at apologizing. It’s amazing how often they find themselves explaining problems after screw-ups.
To make your company truly easy to do business with, you can’t rely on good intentions. You’ve got to develop systems that work.
Just because an employee has worked for your company for years doesn’t make them more valuable than a relative newcomer.
A serious chef is a lot like a CEO, and if more CEOs thought like chefs, they’d have much better results — and much sooner as well.
Many CEOs search for a secret sauce that will set them apart. There’s a more basic, longer-lasting solution.