Most companies struggle to retain customers. Many CEOs are scared that if they terminate a salesperson, they’ll lose their sales.
No one ever expects to lose a major account, but long-term relationships often end with no warning.
There are a few issues that seem to be present in all sales forces. That’s why you need a process for evaluating sales candidates.
Is there an uneasy relationship between your sales effort and the rest of the company? People make jokes about it, but it’s not funny!