No one ever expects to lose a major account, but long-term relationships often end with no warning.
There are a few issues that seem to be present in all sales forces. That’s why you need a process for evaluating sales candidates.
Being an effective boss doesn’t require being bossy. Quite the contrary. You’re in it together with your employees.
It should be comforting to know that no CEO is ever certain that they’re doing the right thing at any given moment.